The Customer (a person who buys goods for purposes not related to his professional activity) has the right to withdraw from the sales agreement (for any reasons).
To exercise this right, the customer must send Paradise Beachwear, within 10 working days of receipt of the goods, a notice together with the authorization form Paradise Beachwear has sent to the customer.
The notice must be sent by email to the address: firstname.lastname@example.org
For further information see more at RETURN section.
Warning: Customers who purchase with VAT cannot exercise the right of withdrawal.
The right of withdrawal is subject to the following conditions:
1 The goods must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessories);
2 To limit damage to the original package, we recommend, when possible, to put it in another box (It is forbidden to attach labels or tape directly on the original packaging of the product);
3 The shipping, until the receipt in our warehouse, is under the full responsibility of the customer.
Paradise Beachwear is not responsible in any way for damage or theft/loss of goods returned by uninsured shipments. We will not pick up any goods sent with the methods cash on delivery or carriage forward.
Unless any repair costs for damage to the original packaging are charged, Paradise Beachwear will refund the customer the full amount paid for the product diverting the amount charged on the credit card or via bank transfer. In the latter case, the customer should promptly provide the details of the bank account on which the amount should be refunded (IBAN code).
WHEN IT IS NOT POSSIBLE TO RETURN AN ITEM
It is not possible to return an item in case Paradise Beachwear ascertains:
1 The product has been used, even partially;
2 The lack of the outer packaging and/or internal packaging;
3 The lack of parts of the product;
4 Damage to the product for reasons other than transportation.
In the above cases, Paradise Beachwear will return the purchased item to the sender, charging the shipping cost to the customer. COMMUNICATIONS AND CLAIMS All communications or any claims sent by the Customer to Paradise Beachwear in relation to the Purchase Contracts, must be forwarded to the Customer Service, writing to: email@example.com PLACE OF JURISDICTION The sales contract between the Customer and Paradise Beachwear is concluded in Italy and governed by Italian law. For any controversies the territorial competence is exclusively that of the Court of Rovigo.
TREATMENT OF PERSONAL DATA (PRIVACY)
With regard to the processing of personal data by Paradise Beachwear, refer to the web site section.